61 Sony WH-CH710N

Precautions If the unit does not operate properly Follow the procedure below to reset the unit  (Fig. B ). Press the   and NC/AMB buttons simultaneously while the unit is charging. The unit is reset. When the unit is reset, the pairing information in the unit is not deleted. If the problem persists even after the unit is reset, perform the procedure below to initialize the unit. Disconnect the USB Type-C cable and turn off the unit. Press and hold the   and   buttons simultaneously for at least 7 seconds. The indicator (blue) flashes 4 times, the unit is initialized, and the unit is reset to the factory settings. When the unit is initialized, all pairing information is deleted. After the unit is initialized, it may not connect to your iPhone or computer. If this happens, delete the pairing information of the unit from the iPhone or computer, and then pair them again. https://manuals.plus/

Precautions On the use of calling apps for smartphones and computers This unit supports normal incoming calls only. Calling apps for smartphones and computers are not supported. On charging the unit  This unit can be charged using USB only. A computer with a USB port or a USB AC adaptor is required for charging. Be sure to use the supplied USB Type-C cable. When charging, the unit cannot be turned on and the Bluetooth and noise canceling functions cannot be used. If the unit is not used for a long time, the rechargeable battery may become depleted quickly. The battery will be able to hold a proper charge after it is discharged and recharged several times. When storing the unit for a long time, charge the battery once every six months to prevent over-discharge. If the rechargeable battery becomes depleted extremely quickly, it should be replaced with a new one. Please contact your nearest Sony dealer for a battery replacement. https://manuals.plus/

Precautions If sound skips frequently during playback The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device. When listening to music from a smartphone, the situation may be improved by closing unnecessary apps or restarting the smartphone. https://manuals.plus/

Precautions On BLUETOOTH® communications  Bluetooth wireless technology operates within a range of about 10 m. The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. Bluetooth communications may not be possible, or noise or audio dropout may occur under the following conditions: When there is a person between the unit and the Bluetooth device. This situation may be improved by positioning the Bluetooth device so that it faces the antenna of the unit. When there is an obstacle, such as a metal object or a wall, between the unit and the Bluetooth device. When a Wi-Fi device or microwave oven is in use, or microwaves are emitted near the unit. Compared to use indoors, use outdoors is subjected little to signal reflection from walls, floors, and ceilings, which results in audio dropout occurring more frequently than use indoors. The antenna is built into the unit as indicat...

Sony WH-CH710N Location of the serial number label See Fig. D https://manuals.plus/

When you are using an Android™ smartphone (OS 8.1 or later) When the headset is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to display the remaining battery charge of the headset where the paired Bluetooth device is displayed on the smartphone’s screen. It is displayed as “100%”, “70%”, “50%”, or “20%”. For details, refer to the operating instructions of the Android smartphone. The remaining charge which is displayed may differ from the actual remaining charge in some cases. Please use it as a rough estimate. Note If you connect the headset to an iPhone/iPod touch or Android smartphone with “Media audio” (A2DP) only in a multipoint connection, the remaining battery charge will not be displayed correctly. The remaining battery charge may not be properly displayed if ...

When you are using iPhone or iPod touch When the headset is connected to an iPhone or iPod touch over an HFP Bluetooth connection, it will show an icon that indicates the remaining battery charge of the headset on the screen of the iPhone or iPod touch. A:  Remaining battery charge of the headset B:  100% - 70% C:  70% - 50% D:  50% - 20% E:  20% or lower (requires charging) The remaining battery charge of the headset is also displayed on the widget of an iPhone or iPod touch running iOS 9 or later. For more details, refer to the operating instructions supplied with the iPhone or iPod touch. The remaining charge which is displayed may differ from the actual remaining charge in some cases. Please use it as a rough estimate. https://helpguide.sony.net/

Checking the remaining battery charge Sony WH-CH710N  You can check the remaining battery charge of the rechargeable battery. When you press the   (power) button while the headset is on, a voice guidance indicating the remaining battery charge can be heard. “Battery about XX %” (The “XX” value indicates the approximate remaining charge.) “Battery fully charged” The remaining battery charge indicated by the voice guidance may differ from the actual remaining charge in some cases. Please use it as a rough estimate. In addition, the indicator (red) flashes for about 15 seconds if the remaining battery charge is 20% or lower when the headset is turned on. When the remaining charge becomes low A warning beep sounds and the color of the operating indicator (blue) becomes red. If you hear the voice guidance say, “Low battery, please recharge headset”, charge the headset as soon as possible. When the battery becomes completely empty, a warning beep so...

Sony WH-CH710N Available operating time The available operating times of the headset with the battery fully charged are as follows: Bluetooth connection Music playback time Codec Noise canceling function/Ambient Sound Mode Available operating time AAC Noise canceling function: ON Max. 35 hours AAC Ambient Sound Mode: ON Max. 40 hours AAC OFF Max. 45 hours SBC Noise canceling function: ON Max. 35 hours SBC Ambient Sound Mode: ON Max. 40 hours SBC OFF Max. 45 hours About 60 minutes of music playback is possible after 10 minutes charging. Communication time Noise canceling function/Ambient Sound Mode Available operating time Noise canceling function: ON Max. 35 hours Ambient Sound Mode: ON Max. 35 hours OFF Max. 40 hours Standby time Noise canceling function/Ambient Sound Mode Available operating time Noise canceling function: ON Max. 35 hours Ambient Sound Mode: ON Max. 40 hours...

Charging the Sony WH-CH710N  The headset contains a built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge the headset before use. Connect the headset to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor. The indicator (red) of the headset lights up. Charging is completed in about 7 hours (*) and the indicator turns off automatically. * Time required for charging the empty battery to its full capacity. The charging time may differ depending on the conditions of use. After charging is complete, disconnect the USB Type-C cable. System requirements for battery charge using USB USB AC adaptor A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more Personal computer Personal computer with a standard USB port We do not guarantee operation on all computers. Operations using a custom-built or homebuilt computer are not guaranteed. Hint ...

Wearing the Sony WH-CH710N  Put the headset on your ears. Adjust the length of the headband. Put the headset on your head with the   (left) mark on your left ear and the   (right) mark on your right ear. There is a tactile dot on the   (left) mark side. A:  Tactile dot https://helpguide.sony.net/

Sony WH-CH710N Operating Instructions https://manuals.plus/

Cleaning the Sony WH-CH710N  When the outside of the unit is dirty, clean it by wiping with a soft dry cloth. If the unit is particularly dirty, soak a cloth in a dilute solution of neutral detergent, and wring it well before wiping. Do not use solvents such as thinner, benzene, or alcohol, as they may damage the surface. If you have any questions or problems concerning this unit that are not covered in this manual, please consult your nearest Sony dealer. Replacement parts: earpads Please consult your nearest Sony dealer for information about replacement parts. https://manuals.plus/

Notes on wearing the unit  Because the headphones achieve a tight seal over the ears, forcibly pressing them against your ears or quickly pulling them off can result in eardrum damage. When wearing the headphones, the speaker diaphragm may produce a click sound. This is not a malfunction. Other notes  Do not subject the unit to excessive shock. When you use the unit as wired headphones, use the supplied headphone cable only. Make sure that the headphone cable is firmly inserted. The Bluetooth function may not work with a mobile phone, depending on the signal conditions and the surrounding environment. Do not apply weight or pressure to the unit for long periods, including when it is stored, as it may cause deformation. If you experience discomfort while using the unit, stop using it immediately. The earpads may be damaged or deteriorate with long-term use and storage. https://manuals.plus/

Sony WH-CH710N On the noise canceling function The noise canceling function senses external ambient noise (such as the noise inside a vehicle or the sound of air conditioning inside a room) with built-in microphones, and produces anequal-but-opposite sound that cancels out the ambient noise. The noise canceling effect may not be pronounced in a very quiet environment, or some noise may be heard. The noise canceling function works for noise in the low frequency band primarily. Although noise is reduced, it is not canceled completely. When you use the unit in a train or a car, noise may occur depending on street conditions. Mobile phones may cause interference and noise. Should thisoccur, locate the unit further away from the mobile phone. Depending on how you wear the unit, the noise canceling effect may vary or a beeping sound (howling) may occur. If this happens, take off the unit and put it back on again. Do not cover the microphones of the unit with your hands or other o...

Noise Isolation The WH-CH710N headphones capture more ambient noises than ever before thanks to dual microphones that stream forward and backward. You’ll be able to totally lose yourself in whatever you’re listening to, whether you’re trying to shut out city traffic or workplace talk. Charging You can listen 35 hours of audio on a single charge thanks to the built-in Li-ion battery. Fast charging allows you to receive 60 minutes of playing from just 10 minutes of charging. The SONY WH-CH710N has a long charging time. These headphones can work with wire and without wire as well. https://manuals.plus/

Sony WH-CH710N Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone. Supported profile: HFP (Hands-free Profile) During standby/music playback Press and hold the   (call) button to start up the voice dial function (*) of the smartphone/mobile phone, or activate the Google™ app on the Android smartphone or Siri on the iPhone. Outgoing call Press the   (call) button once to cancel an outgoing call. Press and hold the   (call) button for about 2 seconds to change the call device back and forth from the headset to the smartphone/mobile phone. Incoming call Press the   (call) button once to answer a...

Sony WH-CH710N Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone. Only ordinary phone calls are supported. Applications for phone calls on smartphones or personal computers are not supported. Connect the headset to a smartphone/mobile phone via Bluetooth connection. Operate your smartphone or mobile phone to make a call. When you make a call, the dial tone is heard from the headset. If you make a call while you are listening to music, playback pauses. If no dial tone is heard via the headset, switch the call device to the headset u...

Sony WH-CH710N Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone. Only ordinary phone calls are supported. Applications for phone calls on smartphones or personal computers are not supported. Ring tone When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly. You will hear either of following ring tones, depending on your smartphone or mobile phone. Ring tone set on the headset Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a...

About the indicator - Sony WH-CH710N You can check various statuses of the headset by the indicator.  : Turns on in blue /   : Turns on in red / -: Turns off Turning on  -   (flashes twice in blue) In this case, when the remaining battery charge is 20% or lower (requires charging), the indicator lights successively as follows.  -   -   (repeatedly flashes slowly in red for about 15 seconds) Turning off  (lights up in blue for about 2 seconds) Displaying the remaining battery charge Remaining charge: More than 20%  -   (flashes twice in blue) Remaining charge: 20% or lower (requires charging)  -   -   (repeatedly flashes slowly in red for about 15 seconds) For details, see “Checking the remaining battery charge”. When the remaining battery charge becomes low  -   -   (repeatedly flashes slowly in red for about 15 seconds) ...